privacy policy

At ACTIV8 KARBON PRIVATE LIMITED, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our products, services, and website. By engaging with us, you agree to the collection and use of your information in accordance with this policy.

1.Information We Collect

We may collect the following types of information from our customers, partners, and website visitors:

  • • Personal Information : Name, email address, phone number, mailing address, company name, and any other details you provide when inquiring about our products or services.
  • • Transactional Information: Payment details, order history, product preferences, and shipping addresses collected during purchases.
  • • Technical Data: IP address, browser type, operating system, and browsing behaviour, collected through cookies and similar tracking technologies.
  • • Product Requirements: Information about the specific types of activated carbon products you are interested in (e.g., powdered, granular, or honeycomb carbon), and your application details (e.g., water treatment, air purification).

2. How We Use Your Information

We use the information collected for the following purposes:

  • • Processing Orders: To fulfil orders for activated carbon products, including customer support and shipping.
  • • Customer Service: To respond to inquiries and provide after-sales services, including troubleshooting and product recommendations.
  • • Marketing & Communications:To send you promotional offers, industry updates, product news, and newsletters if you opt-in to receive them.
  • • Product Customization: To better understand your specific needs and provide customized solutions, such as tailored activated carbon products for water, air, or industrial applications.
  • • Legal Compliance: To comply with laws and regulations applicable to our business and your transactions.

3. How We Share Your Information

We do not sell your personal information. We may share your data under the following circumstances:

  • • Third-Party Service Providers: To partners involved in delivering our products and services, such as shipping companies, payment processors, and IT service providers.
  • • Regulatory Requirements: We may disclose your information to comply with legal obligations, regulatory inquiries, or to enforce our agreements.
  • • Business Transactions: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Retention and Security

We store your information securely and only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Cookies and Analytics

We use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. These cookies collect data such as your IP address, browser type, and pages visited. You can manage your cookie preferences through your browser settings, but disabling cookies may impact your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • • Access and Rectification: You may request a copy of your personal information and ask us to correct inaccuracies.
  • • Data Deletion: You can request the deletion of your personal data, subject to our need to retain it for legal or operational purposes.
  • • Opting Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

7. Activated Carbon Product-Specific Data

Given our industry, we may collect and retain additional information regarding:

  • • Product Usage: Information about how you use our activated carbon products, such as in water treatment, air purification, or other applications.
  • • Performance Feedback: If you provide feedback on product performance or specific results related to pollution control or effluent treatment, we may use this information to improve our products and services.

8. Third-Party Links

Our website may contain links to other websites, such as industry partners, suppliers, or certification bodies. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies.

9. Children's Privacy

Our products and services are intended for business purposes and not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website with the effective date. Please review this policy regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

  • • ACTIV8 KARBON PRIVATE LIMITED
    PLOT NO. 78/B/14, JEEDIMETLA PHASE VI, INDUSTRIAL PARK, GAJULARAMAM VILLAGE, TELANGANA, HYDERABAD 500055
  • • Phone : 9281482512
  • • Email ID : activ8carbon@gmail.com